Terms & conditions

The following information tells you the terms on which you may make use of the Refill Bristol website either as a guest user or as a subscriber to our publications and research services. Please read these terms of use carefully before you start to use the site. By using the Refill Bristol website you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using the website.

Information about us

refillbristol.org.uk is a website owned and operated by City to Sea, a Community Interest Company (C.I.C) in England.

Accessing the site

Access to the site is on a temporary basis and we reserve the right to withdraw or amend the information it provides on the website without notice. City to Sea will not be liable if for any reason the website is unavailable.

If you have been issued with or created a user account and password to access a restricted area of the site then you must not allow these to be used by other people or organisations to access the website. You should inform City to Sea if you know or suspect that someone else knows your details. In this instance please email nat@citytosea.org.uk


Any material published on this website does not give a full statement of the law, nor does it reflect changes after the date stated on each document. It is intended for guidance only and is not a substitute for professional advice. No responsibility for loss occasioned as a result of any person acting or refraining from acting on the basis of this material can be accepted by City to Sea.

Materials and Resources

City to Sea makes Materials and Resources. Whilst every effort is made to ensure that information and documents contained in this site are correct and error free, no responsibility or liability can be accepted by City to Sea for any loss or damage incurred as a result of relying on information or downloading files contained within this website. In accordance with standard computer practice we strongly recommend that you use and regularly update anti-virus software and submit all downloaded documents to a virus checker prior to opening.

Intellectual property rights

All intellectual property rights of any nature (including copyright) created or provided by City to Sea, or its employees shall be and remain the property of City to Sea and any such materials shall be licensed to you for your internal use only. You should undertake to keep all materials created by City to Sea as owned by City to Sea and not to copy, publish or distribute any such information, materials or documents to any third party without City to Sea prior written consent (save where such information is in the public domain or you are required to disclose such information by law). You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, except by prior agreement.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


Images displayed on this website are owned by City to Sea or are owned by individuals or organisations we have sought permission from to use. Users of the Refill Bristol website do not have permission to capture and reproduce these images without first seeking prior consent City to Sea.

Links from the site

This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) and these sites will have their own privacy policies. We try to ensure all links are as up to date as possible. To make users aware that they are leaving our site, all external links open in a new window.

Linking to the Refill Bristol site

You may link to the Refill Bristol site as long as this is by arrangement with us and is done in a way that is fair and legal and does not damage our reputation. You must not establish a link in such a way as to suggest that there is any approval or endorsement where none exists. If you wish to make sure of any material on the website other than what is listed above then please contact nat@citytosea.org.uk

Contact us

If you have any concerns or queries regarding the website please contact us.